Last Updated: April 10, 2025
1. INTRODUCTION
Semantic Bridge LLC ("we," "our," "us," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. INFORMATION WE COLLECT
2.1 Personal Information
- Contact Information: Name, email address, phone number, mailing address
- Billing Information: Billing address and other details required for invoicing purposes
- Account Information: Login credentials, purchase history, preferences
- Communication Data: Information provided in emails, forms, or other communications
2.2 Usage and Analytics Data
- Technical Information: IP address, browser type, device information
- Navigation Data: Pages visited, time spent, clicks, scroll depth
- Referral Sources: How you found our website
- Google Analytics: We use Google Analytics to collect aggregated usage statistics
3. HOW WE COLLECT INFORMATION
- Direct interactions (forms, purchases, account creation)
- Automated technologies (cookies, server logs)
- Third-party services (Google Analytics)
4. PAYMENT PROCESSING
We do not collect or store your payment information (credit card details, etc.) directly. All payment transactions are processed through secure third-party payment processors such as Stripe or other Merchants of Record. These processors may collect payment information subject to their own privacy policies. We only collect billing details necessary for our bookkeeping and invoicing requirements.
5. HOW WE USE YOUR INFORMATION
We use your information for legitimate business purposes including:
- Providing and maintaining our services
- Processing transactions and generating invoices
- Responding to inquiries and providing customer support
- Improving our website and user experience
- Sending relevant marketing communications (with your consent)
- Protecting our rights and preventing fraud
- Complying with legal obligations
6. DATA SHARING AND DISCLOSURE
We may share your information with:
- Payment Processors: Stripe or other Merchants of Record for processing transactions
- Service Providers: Hosting providers, email services, invoicing software
- Analytics Partners: Google Analytics (subject to their privacy policy)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We require all third parties to respect the security of your data and treat it in accordance with the law.
7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data.
8. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your data under certain circumstances
- Restriction: Limit how we use your data in certain scenarios
- Data Portability: Obtain and reuse your data across different services
- Objection: Object to processing based on legitimate interests or for direct marketing
To exercise these rights, please contact us using the details provided below.
9. COOKIES AND TRACKING TECHNOLOGIES
9.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how you use our website (Google Analytics)
- Preference Cookies: Remember your settings and preferences
9.2 Cookie Management
You can manage cookie preferences through:
- Your browser settings
- Our cookie consent banner
- Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
10. DATA SECURITY
We have implemented appropriate technical and organizational measures to secure your personal data, including:
- Encryption of sensitive information
- Regular security assessments
- Access controls and authentication requirements
- Staff training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. CHILDREN'S PRIVACY
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
12. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties and encourage you to read their privacy policies.
14. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. The updated version will be indicated by the "Last Updated" date at the top of this policy. We encourage you to review this policy regularly.
15. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Semantic Bridge LLC
3833 Powerline Rd Ste 101-W, Fort Lauderdale, FL 33309, US
+31 970 102 94848
16. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA).
17. ACCESSIBILITY
If you need assistance accessing this Privacy Policy in an alternative format, please contact us.